Secure payment

Choose your payment method and order with confidence.

✓ Secure payments   ·   ✓ Pay in installments   ·   ✓ Multiple payment methods

Our payment methods

Choose the option that works for you.

Credit card

CB, Visa, Mastercard, Maestro

Pay for your order directly in one card payment.

View the terms

Select card payment when placing your order.

Your bank may ask you for additional verification, including through 3D Secure.

Your order is confirmed once your payment is approved.

PayPal

Pay in 1 or 4 installments

Pay for your purchase with PayPal in one payment or choose to pay in 4 installments, if eligible.

View the terms

Two options are available at checkout:

  • PayPal: pay in one installment.
  • PayPal Pay in 4: pay in installments, subject to eligibility and PayPal approval.

You are redirected to PayPal to complete your transaction.

Any fees, payment schedule and applicable terms are shown before you confirm.

Pay with Alma

Pay in 3 or 4 installments

Split the cost of your order into installments with Alma.

View the terms

Paying in 3 or 4 installments is available subject to eligibility and Alma approval.

Select your preferred option at checkout.

You are then redirected to Alma’s secure interface to review the terms of your financing.

The payment schedule, any fees and the total amount due are shown before you confirm.

Alma may approve or decline a request to pay in installments.

Bank transfer

Pay in one installment

Pay by bank transfer after placing your order.

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After placing your order, you will receive the bank details needed to make the transfer.

You have 10 days to make your payment. After that, your order may be canceled.

Your order is confirmed once we receive your payment.

Processing and preparation of your order begin once we receive your payment.

Installment payment options are subject to the terms and eligibility criteria of the relevant providers.

Frequently asked questions

Answers to your questions before you complete your order.

Is my payment secure on Nateo Concept?

Yes, payments made on Nateo Concept are secure. Transactions are protected and processed by our payment providers.

When paying by card, your bank may ask you for additional verification to confirm your purchase.

Nateo Concept does not store your bank details.

Are there fees for paying in installments?

Any fees depend on the provider and the payment option you choose.

With Alma or PayPal, the terms, payment schedule and total amount due are shown before you confirm your payment.

Why was my card payment declined?

Check the details you entered, your card’s expiration date, your card limit and any security verification requested by your bank.

If the problem persists, contact your bank or choose another available payment method.

When is my order confirmed?

Your order is confirmed once your payment is approved.

If you pay by bank transfer, your order will be confirmed and processed after we receive the funds.

How can I get my invoice?

You can find your invoice, once it is available, in the “Order history” section of your account.

If you need help, contact our team and provide your order number.

Have a question about your payment?

Our team is here to help you.

Contact our team