Help & Contact

Unfortunately, our products are only available on our website.

For any questions, contact us. We may, subject to availability, send you additional photos or samples.

The fees depend on the product, its weight, the address and the chosen delivery method.

The exact amount is calculated when you enter your delivery address in the cart, before payment.

The dimensions of each product are indicated on its page, in the "Dimensions & Parcel" tab. Some products also include a diagram found at the end of the photos.

• Order confirmed but not yet dispatched: contact us as soon as possible via the contact form specifying your order number.
• Order already dispatched: contact us quickly and we will take care of the rest. Unfortunately, if an agency redirection is required, the address change may incur additional charges.

1. Confirmation of your order by email.
2. Preparation and dispatch of your order by our team (Within 1 to 2 business days).
3. Communication by email of the receiving instructions.
4. Contact by the carrier, by SMS, phone or email, to arrange a delivery date according to your availability. (Within 3 business days after dispatch)
5. Delivery to the indicated address (3 to 10 business days depending on the area and delivery method).

For any after-sales service request, please contact us via the contact form by selecting the relevant subject.

To process your request quickly, please attach:

• Photos of the problem encountered
• The part numbers of the damaged pieces
• Your order number

You have 14 days after receipt to exercise your right of withdrawal.

We invite you to contact us via the form to find out the procedure as well as the associated return costs.

Important: a refund is only possible if the items are unassembled, in their original packaging and in perfect resalable condition.